What should I do if I think I have the Coronavirus (COVID-19)?
WHAT SHOULD I DO IF I THINK I MAY HAVE COVID-19?
- Age > 65
- Chronic medical condition
- Chronic lung disease
OR IF you fall into one of the following categories:
- Healthcare personnel with signs and symptoms compatible with COVID-19
- Residents and staff of long-term care facilities with signs and symptoms compatible with COVID-19
- Staff of correctional facilities and other congregate settings with signs and symptoms compatible with COVID-19
THEN please call your primary care provider or one of our Hoag Urgent Care locations. You will be provided instructions over the phone.
If you decide to go to Hoag Urgent Care and you meet the criteria above, make a reservation, WHEN YOU ARRIVE REMAIN IN YOUR CAR and call us from your car. We will provide you with instructions at that time.
Patients who do not meet the above categories, but have symptoms of COVID-19 (fever, runny nose, headache, cough, sore throat, shortness of breath) are welcome to be evaluated at one of our 13 urgent care locations. Reservations can be made at www.hoagurgentcare.com. Please kindly note on your reservation that you have COVID symptoms so that we may properly prepare for your arrival. Please stay in your car and call upon your arrival. Please note that availability of testing is extremely limited and determined only after consultation with a doctor and in accordance with public health requirements.
If you have already been evaluated by your doctor and you have a voucher or order for a COVID-19 test, and you have not yet been contacted for scheduling, please call 959-791-3000.
IF YOU HAVE ADDITIONAL QUESTIONS REGARDING COVID-19, PLEASE CALL 949-791-3000.
CAN I BE TESTED IF I DO NOT MEET THE CRITERIA ABOVE? The availability of testing is extremely limited and determined only after consultation with a doctor and in accordance with public health requirements. As determined by public health authorities, at this time testing is allowed only for people who meet the criteria above because their course of treatment would be altered if they were to have a positive result.
ARE THERE MEDICATIONS THAT TREAT COVID-19?The symptoms of COVID-19 can be treated and should subside within 14 days. There are no approved, clinically-proven medications for COVID-19. There are options being tested on severe cases where patients are hospitalized and under constant observation.
WILL THIS BE OVER SOON?No one is able to answer that at this time. The best thing you can do to protect yourself and others is follow current recommendations: stay at home, if you must go out, practice social distancing by staying 6 feet away from others, wash your hands, and do not touch your face.
WHAT IS COVID-19? COVID-19 is a virus strain. Experts are closely monitoring the virus because little is known about this new virus and it has the potential to cause severe illness and pneumonia in some people.
HOW DOES COVID-19 SPREAD? To become infected, people generally must be within close contact (within 6 feet) of someone who is contagious and come into contact with respiratory droplets. It is possible that a person can get COVID-19 by touching an infected surface and then touching their own mouth, nose, or eyes, but this is currently not thought to be the main way the virus spreads.
WHAT ARE THE SYMPTOMS OF COVID-19? Symptoms of COVID-19 appear within two to 14 days after exposure and include:
- Runny nose
- Sore throat
- Shortness of breath
HOW CAN I PROTECT MYSELF FROM COVID-19? First, much like other acute respiratory infections, the best ways to protect yourself from exposure are:
- Avoid people who have symptoms of acute respiratory infections
- Wash your hands often with soap and water for at least 15-20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact (within 6 feet) with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash and then immediately wash your hands.
- Standard household cleansers and wipes are effective in cleaning and disinfecting frequently touched objects and surfaces.
SHOULD I WEAR A SURGICAL MASK? Masks do help to stop the spread of infection if someone who is actively sick wears them. However, when it comes to COVID-19, it is unknown how effective masks are. Currently the CDC does not recommend masks for healthy individuals. For more information about masks, please see this article, Wear a surgical mask (see: https://hoagurgentcare.com/2020/01/hoag-urgent-care-surgical-mask/)